Display a Notification Badge to highlight new activity and attract user attention. This feature displays a small badge with a count near the chat icon, prompting quicker interaction. Navigate to ‘Click to Chat’ —> ‘Other Settings’ – Notification Badge Check “Add Notification Badge” to enable it. Notification Count: Number to display at the notification badge. […]
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Perfect Custom URLs Configure device‑specific Custom URLs with smart targeting and a seamless experience for your visitors. Get Started View Pricing How Custom URLs Work Smart device detection for optimal WhatsApp experience Device Detection Automatically detects the device and redirects to the most suitable URL Global Settings Set custom URLs that work across your entire
The greetings Initial Stage setting in the Click to Chat plugin defines how the greetings dialog behaves when users visit the website — whether the dialog appears automatically or stays hidden until user interaction or specific actions triggered. To Set this Navigate to Click to Chat → Greetings → Additional Settings → Initial Stage Available
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The Click to Chat plugin supports webhook integration to send event data such as button clicks and form submissions to external applications or services. By default, the webhook data is sent as a JSON object. However, if your integration requires the data to be sent in Standard Stringify JSON format, you can easily configure this
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If the WhatsApp icon is not appearing on your website as expected, it could be due to a conflict with other plugins or your WordPress theme. In such cases, adjusting the Chat Load Hook can often resolve the issue. How to Change the Chat Load Hook Switching the hook determines when and where the chat
To enhance visual communication, we can add symbols to our content using their corresponding HTML codes or by directly inserting images. Below are two simple methods to insert symbols into our content Here are a few mostly used symbols and their HTML code. Symbols HTML Code 🟢 Large green circle 🟢 🔴 Large red circle
The Click to Chat plugin allows you to track user interactions by capturing clicks on the Chat widget. By default, all clicks are recorded, but we can configure it to track only the first click per session for more precise analytics. How to Update Click Tracking Settings Navigate to Click to Chat → Other Settings
The Click to Chat plugin allows us to display customized greeting messages on individual pages or posts. To achieve this, we can enable the Page-Level Greetings feature, which provides separate settings and templates for each post or page. 🔗 Included in the PRO plan — View Pricing Enable Page-Level Greetings Once enabled, additional customization options, including the
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For any feature suggestions, please contact us These features are there on our to-do list. but please understand that there is no guarantee on the timeline. Click to Chat PRO: Next
Utilize Greetings Actions to automatically display personalized greetings based on specific triggers—such as time, scroll behavior, user clicks, or viewport entry. This will enhance user engagement and interaction. 🔗 Included in the PRO plan — View Pricing Navigate to Click to Chat and then scroll to Display Settings in this section we can set these triggers(time,
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