If the WhatsApp icon is not appearing on your website as expected, it could be due to a conflict with other plugins or your WordPress theme. In such cases, adjusting the Chat Load Hook can often resolve the issue. How to Change the Chat Load Hook Switching the hook determines when and where the chat […]
At HoliThemes Click to Chat, a contact form is added on both the Support page and the Pricing page to collect user details before starting a conversation. This ensures smoother communication and faster responses by capturing essential information upfront. Step-by-Step process to configure the Contact Form: Adding Custom CSS From Click to Chat Plugin itself
How we designed the Contact form on the Support Page Read More »
To enhance visual communication, we can add symbols to our content using their corresponding HTML codes or by directly inserting images. Below are two simple methods to insert symbols into our content Here are a few mostly used symbols and their HTML code. Symbols HTML Code 🟢 Large green circle 🟢 🔴 Large red circle
Right Agent, Right Time, Right Chat Ensure every visitor reaches the right person quickly and effortlessly with Multi Agent. View Pricing View Demo Included in Click to Chat Pro 💎 Multiple Agents, One Widget Let your customers choose who to chat with – Sales, Support, Billing, or any team member – all within one unified
The Click to Chat plugin allows you to track user interactions by capturing clicks on the Chat widget. By default, all clicks are recorded, but we can configure it to track only the first click per session for more precise analytics. How to Update Click Tracking Settings Navigate to Click to Chat → Other Settings
URL Structure refers to the way a web address (URL) is written or formatted. It includes the parts needed to open a specific page, file, or action — like starting a WhatsApp chat. In the Click to Chat plugin this specifies the format of opening WhatsApp on desktop and mobile devices. Navigate to ‘Click to
User consent plays a key role in building trust and ensuring compliance. By enabling the opt-in feature, we allow website visitors to accept consent before initiating a WhatsApp conversation. This feature is fully supported across all Greetings Templates. How to Enable Opt-in 💡 Once opt-in is enabled, users must provide their consent before navigating to
The Click to Chat plugin allows us to display customized greeting messages on individual pages or posts. To achieve this, we can enable the Page-Level Greetings feature, which provides separate settings and templates for each post or page. 🔗 Included in the PRO plan — View Pricing Enable Page-Level Greetings Once enabled, additional customization options, including the
Greetings – Page level settings Read More »
For any feature suggestions, please contact us These features are there on our to-do list. but please understand that there is no guarantee on the timeline. Click to Chat PRO: Next
Utilize Greetings Actions to automatically display personalized greetings based on specific triggers—such as time, scroll behavior, user clicks, or viewport entry. This will enhance user engagement and interaction. 🔗 Included in the PRO plan — View Pricing Navigate to Click to Chat and then scroll to Display Settings in this section we can set these triggers(time,
Greetings Actions – Time, Scroll, Click, Viewport Read More »
